Privacy Policy
Last updated:
At Car Vin Api, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Car Vin Api service at carvinapi.com.
1. Information We Collect
We collect information you provide directly to us when you create an account, including your name and email address. We also automatically collect usage data when you interact with our API, including: API request logs (VINs decoded, endpoints called, timestamps), API key identifiers, IP addresses, browser/client information, and usage metrics such as request counts and response times. We do not store the full VINs you decode beyond what is needed for rate limiting and analytics.
2. How We Use Your Information
We use the information we collect to: (a) provide, maintain, and improve the Car Vin Api service; (b) process transactions and send related billing information; (c) send transactional emails such as account confirmations, API key notifications, and security alerts; (d) contact you about your service experience — including checking in on how the API is working for you, gathering feedback, and following up on support issues; (e) send service updates about new features, API changes, or scheduled maintenance; (f) monitor usage to enforce plan limits and detect abuse; and (g) comply with legal obligations. You may opt out of non-essential communications at any time.
3. Email Communications
As a registered user of Car Vin Api, you may receive emails from us in the following categories: (1) Transactional — account setup, billing receipts, API key management, and security alerts. These are required for the service and cannot be opted out of. (2) Service communications — updates about the API, new features, deprecation notices, and maintenance windows. (3) Customer experience — occasional check-ins to understand how the service is working for you and to gather feedback to improve the product. You can unsubscribe from categories 2 and 3 at any time by clicking the unsubscribe link in any email or by emailing support@carvinapi.com.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: (a) service providers who assist in operating our platform (e.g., payment processors, hosting providers, email delivery services) under strict confidentiality agreements; (b) analytics providers (e.g., Vercel Analytics, Google Analytics) in aggregated or anonymized form; and (c) law enforcement or government authorities when required by law. We require all third-party service providers to maintain appropriate security standards.
5. Cookies & Analytics
We use cookies and similar tracking technologies to improve your experience. This includes session cookies for authentication, preference cookies for theme settings, and analytics cookies to understand how visitors use our site. We use Vercel Analytics and Google Analytics (GA4) for website analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the service.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. API request logs are retained for up to 90 days for debugging and analytics purposes. Aggregated, anonymized usage statistics may be retained indefinitely. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data: (a) Access — request a copy of the personal data we hold about you; (b) Correction — request correction of inaccurate data; (c) Deletion — request deletion of your personal data ('right to be forgotten'); (d) Opt-out — unsubscribe from marketing and non-essential communications; (e) Data portability — receive your data in a machine-readable format. To exercise any of these rights, contact us at support@carvinapi.com.
8. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS), hashed passwords, and access controls. API keys are hashed before storage. However, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to keep your API keys confidential.
9. Children's Privacy
Car Vin Api is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@carvinapi.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email and update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@carvinapi.com. We aim to respond to all privacy-related inquiries within 5 business days.
This Privacy Policy is incorporated into and subject to our Terms of Service.
Questions? Contact us at support@carvinapi.com.